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Project Management Team Leadership

Project Management Team Leadership

Contact Hours: 
This course offers 18 contact hours for continuing education credit.

$251.30 for all users.

Access Time:
365 Days


This course covers the roles and responsibilities of the project management team leader, in particular, their responsibility with regard to project stakeholders. The course also discusses how project management team leaders can build a positive team environment through effective communication, team building activities, problem-solving, and reflective listening.

Upon completion of this course participants will be able to:

  1. Define a team and identify six common types of teams
  2. Explain Bruce Tuckman’s model of group development
  3. Describe how the project life cycle is relevant to team issues
  4. List the three sources of power for project management team leaders
  5. Describe ways to manage stakeholder expectations
  6. Explain different types of team building activities
  7. Define reflective listening
  8. Identify the challenges of virtual teams and how they relate to the project management team leader’s roles
  9. Compare and contrast voting and consensus as methods for decision-making
  10. More effectively identify and resolve team problems
  11. Explain the different characteristics of effective and open team communication
  12. Identify the best practices for using e-mail and telephone among team members
  13. Identify several common team problems and apply methods for resolving these issues


This course includes an “Ask the Expert” feature. You can use this feature to submit questions about course content. A subject matter expert will provide guidance or point you to additional resources for the topics you’re studying. Questions are answered as quickly as possible and usually within 24 hours.

Learners must achieve an average test score of at least 80% to meet the minimum successful completion requirement and qualify to receive IACET CEUs. Learners will have three attempts at all graded assessments.

Online Classes

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